People-Facing Organisations | Specialist Staff Wellbeing
Your staff are carrying
more than their caseloads.
We help them recover.
Occupational trauma recovery service for organisations where staff carry the human cost of their work. NHS, education, social care, emergency services, charities and public sector. Designed for the workforce that standard EAP and occupational health provision was never built to support.
Before OH Referral
Early support before burnout or stress escalates to formal referral or sickness absence
During OH Referral
Works alongside standard OH, providing the trauma-informed coaching layer that OH is not equipped to deliver
After OH Referral
Structured recovery coaching for staff returning to practice with confidence
1 in 4
NHS staff report burnout, stress or mental health problems at work
75%
of teachers report work-related behavioural, psychological or physical symptoms
44%
of social care workers consider leaving within 12 months
£1,800+
average annual cost per employee of workplace stress-related sickness absence
The Challenge Across Sectors
You already know something is not working
These problems appear in every organisation where people carry responsibility for others under sustained pressure. Standard provision was not designed to address them at their root.
The Problem
What It Looks Like for Senior Leaders and HR
High sickness absence
Staff going off with stress, anxiety and burnout, and not returning quickly or at all. Managers do not know what to do. OH referrals create process, but not recovery.
OH referrals that stall
Occupational health clears staff as fit to return, but the underlying trauma, exhaustion or moral injury has not been addressed. Staff go off again within months.
Burnout and presenteeism
Staff who are physically present but disengaged, making errors, and quietly planning to leave. The organisation absorbs the risk. The people they serve feel it too.
Recruitment and retention
Experienced staff are replaced at significant cost, only for the next person to face the same pressures without adequate support. The cycle repeats.
Line managers overwhelmed
Managers are expected to hold distressed team members with no training and no support for themselves. In caring professions, they are often next to go off sick.
No specialist provision
EAP services are generic and short-term. Standard OH focuses on fitness to work, not trauma recovery. Neither is designed for staff in high-demand, people-facing roles.
The gap: no specialist service exists to support staff in people-facing organisations through occupational trauma recovery. Generic EAPs treat the symptom. Standard OH clears people to return. Neither is designed to address occupational trauma at its root. This service is.
Sectors We Work With
Occupational trauma does not stop at sector boundaries
Wherever people carry responsibility for others under sustained pressure, the same patterns emerge. The specific context varies. The human cost is the same.
NHS and Healthcare
Acute, mental health, community and primary care. Hospices and independent healthcare providers.
Social Care
Adult and children's services, safeguarding teams, looked-after children and family support.
Education
Schools, multi-academy trusts, further education colleges and higher education.
Emergency Services
Police, fire service, ambulance and paramedic, coastguard and pre-hospital care.
Charities and Third Sector
Hospices, homelessness, domestic abuse services, housing associations and community organisations.
Public Sector
Local government, arm's-length bodies, justice and probation, and central government.
The Service Offer
Three ways to work with us
Available as a standalone commission or combined organisational offer. All three work before, during and after OH referral. No EAP contract. No waitlist. No referral needed.
01
Staff Recovery Programme
Staff wellbeing | Group coaching
For: All staff in people-facing roles
A structured six-session group coaching programme for staff experiencing burnout, moral injury or compassion fatigue. Follows the ANCHOR recovery framework. Small cohorts, confidential, no referral needed.
02
Trauma-Informed Manager Coaching
Leadership | Line managers
For: Team leaders and line managers
Equips managers to hold distressed teams, spot burnout early and have trauma-sensitive conversations, without becoming the next person to go off sick themselves.
03
Return to Practice Coaching
Individual | Return to practice
For: Individuals post-incident or post-absence
One-to-one trauma-informed coaching for staff returning from sickness absence or recovering from specific critical incidents. Paced to the person. No referral needed.
Recovery is possible. It starts with one conversation.
A free 30-minute discovery call to explore whether this is the right fit for your organisation. No preparation needed. No commitment required.